Frequently Asked Questions

It is a good idea to read the FAQs or Worth Knowing before booking a self catering holiday, because each provider may do things slightly different in terms of how you book, what the deposit covers, whether you have to bring bed linen yourself and whether consumption costs (energy, water etc) is included in the rental price.

In this section we answer some of the questions, that our customers have asked our team. We hope this will help you when booking your holiday with us, but remember, if you are in doubt, please do call our friendly team: 0845 680 5856

FAQs about the holiday property:

Ratings
Who does the cleaning
Do I need to bring bed linen
Will I be charged extra costs?
How do I get the keys?

Read about the holiday properties

FAQ about booking

Why do I have to pay breakage deposit?
How do I pay
Can I change or cancel a booking?
What is the security package

Read about how to book and pay

Further information

If you are looking for further information, you can check out our destination specific Worth Knowing section section or please do call us if you have any questions.

Frequently Asked Questions